When I found out that the a/c needed to be replaced, I was very surprised. It was only 5 years old and we were just on the other side of the manufacturer warranty. The anticipated lifespan for the a/c was 11 years old and I did not believe the a/c service worker when she told me that the unit needed to be replaced. I took the estimate, paid the bill, and had another supplier come to the house. I knew the problem couldn’t be that bad, and I thought the service company was trying to mess with me. Unluckily, the hour service supplier gave me the same terrible news. Even though the a/c was only multiple years old, her advice was exactly the same. Her bid to replace the unit was a bit higher than the first business, although she still had the same opinion. I was forced to pay for a new a/c and I could not install the unit on our own. There was no way that I could look the first company in the face after I practically called him a liar, so I decided to use the hour supplier that came to the house. I did not want to spend the extra $400, although I did not want to sit in front of the company and eat crow. I have a brand new a/c now that works good and is more energy efficient than the previous equipment. I have to make payments to the HVAC supplier for the next 4 years, but the indoor heat plus humidity have been obliterated.