I know great customer service when I come across it.
And I have to say that our local heat and a/c company has some of the best customer service I have ever experienced in my entire life.
Every single time you call them there is never a long wait to speak with someone. They have all the customer service reps right there available to you during normal business hours. And if you called the heating and air conditioning company customer service after hours, you can still get someone pretty fast. You don’t find this with many company customer service phone numbers. Our local heating and air conditioning company really has everything handled properly. This is also why that they are the most top rated heating and air conditioning company in the city! Their actual heat and a/c home services are just as good. If you ever have a problem with your central heating and air conditioning system, they will have someone out there most of the time on the same day without having to request or pay for emergency heating and air conditioning services. This is something that most heating and air conditioning companies wont do or cant do. But again, much like the customer service, this local heating and air conditioning company has things under control. I hope that the heating and cooling company stays around for a long time in my area. I simply do not think any other heating and air conditioning company would ever be able to even come close to the quality HVAC service this heat and a/c company provides.